Security | Trakkr

Security at Trakkr.

Enterprise-grade infrastructure. Industry-standard encryption. Your data is protected so you can focus on your brand.

PostgreSQL database with row-level security

Cloud Run serverless containers

Global CDN and DDoS protection

All vendors SOC 2 certified

Data encrypted in transit and at rest

Encryption in transit: TLS 1.3
- All data encrypted between your browser and our servers
Encryption at rest: AES-256
- Database and backups encrypted using industry-standard encryption
Data isolation: Row-Level Security
- Each customer's data is isolated at the database level
Access control: Role-based (RBAC)
- Fine-grained permissions for team members and clients
Authentication: MFA available
- Two-factor authentication for enhanced account security
Secure sessions: JWT + HTTP-only
- Secure session management with automatic expiration

Are you SOC 2 certified?
Our infrastructure providers (Supabase, Google Cloud, Cloudflare) are SOC 2 certified. We inherit their security controls and are evaluating our own certification timeline as we scale.
Where is my data stored?
Your data is stored on Supabase's infrastructure, backed by Google Cloud's SOC 2 and ISO 27001 certified data centers. We use regional isolation to ensure data stays in appropriate jurisdictions.
Can I request my data be deleted?
Yes. Contact security@trakkr.ai and we'll process your deletion request within 30 days per GDPR requirements. We'll confirm once complete.
Do you share data with third parties?
No. We never sell your data. We use essential sub-processors only to provide the service (listed in our privacy policy). Your brand data is never used to train AI models.
What happens if there's a breach?
We have incident response procedures in place. In the unlikely event of a breach, we'll notify affected users within 72 hours as required by GDPR, with full transparency about what happened and what we're doing.

We're happy to discuss our security practices, answer questionnaires, or address specific concerns.

security@trakkr.ai We typically respond within 24 hours.